Turn chat into your
growth engine.
Chatbiz is an AI-powered chat marketing platform built for African businesses. Automate WhatsApp conversations, capture leads 24/7, nurture customers through campaigns, and collect M-Pesa payments — all through the channels your customers already love.
Everything you need to grow through chat
Chatbiz combines AI automation, WhatsApp Business API, and local payment rails into one platform designed for the realities of African markets.
AI Conversation Engine
Your AI assistant handles enquiries, qualifies leads, answers FAQs, and books appointments — in English, Swahili, or whatever language your customer types in. Learns your business from your own content.
WhatsApp Business API
Connect your verified WhatsApp Business number to Chatbiz and manage all customer conversations at scale — automated flows, broadcast campaigns, and a multi-agent shared inbox in one place.
In-Chat M-Pesa Payments
Customers can pay deposits, book services, or buy products directly within the WhatsApp chat — without being redirected to a website. M-Pesa STK push, confirmation, and receipts all handled in-chat.
Broadcast Campaigns
Send targeted WhatsApp and SMS campaigns to segmented contact lists — new listings, promotions, payment reminders, or event invitations. Track open rates, replies, and conversions in real time.
Visual Flow Builder
Build automated conversation flows with a drag-and-drop visual editor. No coding required. Create lead qualification flows, onboarding sequences, booking bots, and sales funnels in minutes.
Multi-Agent Shared Inbox
Your whole sales or support team works from one shared inbox. Assign chats, add internal notes, set follow-up reminders, and transfer conversations between agents — with full chat history preserved.
Analytics & Reporting
Track leads captured, conversations handled, campaign performance, conversion rates, and agent response times. Know exactly which channels and messages are driving business growth.
CRM & SafeSale Integration
Every lead captured by Chatbiz flows automatically into SafeSale CRM — with contact details, conversation history, and lead score pre-filled. Your sales team picks up exactly where the AI left off.
Click-to-Chat Links & QR Codes
Generate pre-filled WhatsApp links and QR codes for your marketing materials — posters, business cards, social posts, or property listings. One scan starts a qualified conversation instantly.
Built for businesses that talk to customers
If your customers are on WhatsApp — and in Kenya, almost every customer is — Chatbiz turns that channel into your most powerful growth tool.
Real Estate Agencies
Capture buyer and tenant enquiries 24/7, qualify leads by budget and location, book viewings automatically, and send new listings to segmented contact lists — all without lifting a phone.
Retail & E-commerce
Run WhatsApp product catalogues, answer stock questions, process orders, and collect M-Pesa payments in chat. Reduce abandoned cart drop-off with automated follow-up messages.
Healthcare & Clinics
Let patients book appointments, receive reminders, get lab results, and pay consultation fees via M-Pesa — all through WhatsApp, reducing front-desk workload significantly.
Schools & Training Providers
Automate admission enquiries, send fee reminders, distribute results, and run parent communication campaigns — keeping families informed without overwhelming admin staff.
Service Businesses
Plumbers, electricians, cleaners, and facility companies — let customers request services, get instant quotes, confirm bookings, and pay deposits without a single phone call.
SACCOs & Financial Services
Send loan application prompts, share account balances, collect repayments via M-Pesa, and push financial product offers to segmented member lists through WhatsApp.
Live in four steps. No IT team required.
From sign-up to your first automated conversation in under an hour — with our guided setup and pre-built templates for your industry.
Connect WhatsApp
Link your WhatsApp Business number via the API. We guide you through verification step by step. No technical knowledge needed.
Build Your Flows
Choose from industry templates or drag and drop your own conversation flows. Tell the AI about your business, products, and FAQs.
Go Live
Activate your bot, share your click-to-chat link or QR code, and watch leads start flowing in — day and night, with zero manual effort.
Grow & Optimise
Monitor your dashboard, run broadcast campaigns, refine your flows based on conversation data, and integrate with SafeSale to close deals faster.
Pricing that grows with you
Start free and scale as your conversations grow. All plans include the AI engine, WhatsApp API connection, and M-Pesa integration.
- 1 WhatsApp number
- 500 conversations / month
- 3 automated flow templates
- AI FAQ bot
- Basic lead capture
- M-Pesa payment links
- 3 WhatsApp numbers
- 5,000 conversations / month
- Unlimited flow builder
- AI lead qualification & scoring
- Broadcast campaigns
- Multi-agent shared inbox (5 agents)
- M-Pesa in-chat payments
- SafeSale CRM integration
- Analytics dashboard
- Unlimited WhatsApp numbers
- Unlimited conversations
- Unlimited agents
- Custom AI training on your data
- API access & webhooks
- Dedicated onboarding & SLA
- White-label option
Questions we hear often
Your customers are already on WhatsApp.
Are you ready to meet them there?
Be among the first businesses in Kenya to turn WhatsApp into a fully automated growth engine. Join the waitlist and we'll reach out to set you up personally.
No spam. We'll only contact you about your Chatbiz account setup.